In a world of rapidly escalating new threats, even the most comprehensive security solution will fail without constant vigilance. But who has time when there are still only 24 hours in a day? WatchGuard® knows what you're up against, and has the service and support options to back you up.
LiveSecurity Service Gold
Premium support service is available for companies with mission-critical Internet reliance. Get expanded hours of coverage and faster response times for around the clock remote support assistance with LiveSecurity Service Gold .
Training & Certification
WatchGuard is proud of its best-in-class, comprehensive training and certification programs. Designed to quickly bring you up to speed on network security issues and our award winning product line, you will learn exactly what you need to do to protect valuable information assets and make the most of your WatchGuard products. No matter where you are located or which products you own, we have a training solution for you.
Installation Services
WatchGuard Installation Services are a low-cost installation alternative for those customers who need help with basic firewall or VPN tunnel installation and configuration.
Hardware Warranty Extension
The WatchGuard Limited Hardware Warranty Extension Program lets you extend your original hardware warranty for an additional year on an annual basis.
Third-Party Support
Many of our certified partners offer technical services for WatchGuard products, from complete Firebox and security policy implementation to on-going technical support. To learn more, contact a WatchGuard authorized training partner .
Priority Response Upgrades and Additional Incidents
When you need help fast, one-hour and after-hours priority calls are available at a competitive cost. You also have the option to purchase additional assisted support incidents should you need more than are included with your subscription.
SERVICES
Out of the box, every WatchGuard security appliance and server security product is backed by our industry-leading LiveSecurity Service, simply the most comprehensive bundled support offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of services unmatched by the competition:
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